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FAQs

What is the phone number for Kettering Health Billing? ›

Billing Questions

If you have a question about a bill, need an itemized statement, want to update insurance information, or dispute a bill, please call (937) 384-8788.

Kettering Health's lab and imaging services provide patients options at more than 20 locations throughout western Ohio. Call Central Scheduling at (937) 384-4510.

Yes! MyChart mobile is available for Kettering Health patients.

Our healthcare system features services such as high-quality maternity care, state-of-the-art cancer centers, a leading heart hospital, and cutting-edge brain and spine surgery. Our medical centers consistently receive national accolades such as the IBM Watson Health™ 100 Top Hospitals ranking.

In the summer of 2021, a pair of anonymous complaints were filed with the Ohio attorney general's office alleging abuse of charitable funds by Fred Manchur, Kettering Health's former CEO, and Dave Weigley, its former board chair.

If you have a referral for an appointment, procedure, or test, please call central scheduling at (937) 384-4510.

Don't eat for four hours before your CT scan. Drink only clear liquids (like water, juice or tea) in the two hours leading up to your appointment. Wear comfortable clothes and remove any metal jewelry or clothing. Your provider may give you a hospital gown to wear.

MyChart is EPIC's patient portal. MyChart is a secure means for patients to access parts of their health records through a web browser and cell-phone apps.

If you do not remember any of this information, or you do not have a valid email address on file, you may contact the Kettering MyChart help desk at (937) 384-4893 or (513) 867-6493.

Does Kettering accept Anthem? ›

Kettering has long been a collaborative partner with Anthem, being one of the first organizations to embrace value-based care as well as work with the insurer to help provide access to affordable, quality care through all of our products, both on and off Exchange.

Owned and operated by Kettering Health, Kettering College is an integral part of the educational mission of the Seventh-day Adventist Church.

Kettering Health Main Campus in Kettering, OH is rated high performing in 9 adult procedures and conditions. It is a general medical and surgical facility. It is a teaching hospital. Kettering Health Main Campus in Kettering, OH is rated high performing in 9 adult procedures and conditions.

It is home to a wide variety of companies including RCI Europe, Weetabix, Pegasus software, Timsons Ltd and Morrison's Distribution as well as the United Kingdom's oldest theme park Wicksteed park where over one million people walk through the gates every year. Kettering General Hospital is in the home of Kettering.

If you have questions about your bill, contact customer service at 877-221-7809.

OhioHealth Doctors Hospital (614) 544.1023.

Call the NY State of Health Customer Service Center at 1-855-355-5777.

For a complete list of which services do and do not require a prior authorization, please visit the provider portal, or contact SCAN Health Plan at 888-540-7226.